Privacy Policy

This privacy policy (the “Policy”) is intended to formalize our commitment to respecting the privacy of users of the website www.27degrees.media and 27 Degrees Media (the “Site”), operated by the Sole Proprietorship of Loan Morris, registered under SIRET number 90895158500029, with its registered office located at 33 Avenue des Tisserands, 40150 SOORTS-HOSSEGOR, France.

The intra-community VAT number is FR 79 908951585.

The data controller for personal data is Loan Morris, legal representative of the sole proprietorship 27 Degrees Media. You may contact her at: hello@27degrees.media.

27 Degrees Media is not required to appoint a Data Protection Officer (DPO), but you can contact us at the above address for any questions regarding your personal data.

This Policy aims to inform you about how we process your personal data, how we use it, and how you can request changes or refuse to have your data shared with third parties.

In providing access to our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions described below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data strictly for the purpose of providing and communicating about our Services, and always in compliance with the GDPR.

Moreover, we only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. You will never be asked to provide so-called “sensitive” personal data, such as your racial or ethnic origin, political, philosophical, or religious opinions. By registering on the Site, you authorize us to process your personal data in accordance with this Policy.

In any case, 27 Degrees Media is committed to protecting and respecting your privacy.

1. In what cases do we collect your personal data and what data is collected?

We may collect and retain your personal data, especially when you:

browse the Site;
fill out the quote and audit request form;
contact us;

We use your personal data to enable the implementation and management of the Site’s Services and to respond to your specific requests. This data is used exclusively by us and helps us better meet your needs and expectations.

1.1 Browsing the Site

Connection Data: Each time you connect to our Site, we collect personal data such as your IP address, your computer’s MAC address, the date and time of the connection, and information about the browser you are using.

Browsing Data: We also collect information about how you access the Site, which pages you visit, and for how long. We may use cookies in this context, as specified in section 5 below.

1.2 Supscription to our Newsletter

When creating your account or via a dedicated form, you may give your prior consent to receive our newsletters about news, new products, services, and promotions.

You can withdraw this consent at any time under the conditions described in section 6.

1.3 Contacts / Forms

To respond to requests you may send to our Customer Service and to verify your information, we may use your first and last name, email address, and phone number. This data is used to respond to your inquiries or to prepare a quote.

We do not intentionally collect data related to minors.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the integrity, confidentiality, and security of all your personal data, and to prevent unauthorized access, alteration, or damage. These measures reflect the current state of knowledge, implementation costs, and the nature, scope, context, and purposes of the processing as well as the risks involved.

These measures include: secure data hosting, encryption of certain sensitive information, internal access controls, and staff awareness.

However, since no security measure is infallible, we cannot guarantee absolute protection of your personal data.

3. When do we share your personal data?

3.1 With our service providers

While using the Site, your personal data may be transmitted to external service providers (e.g. email marketing tools). These third parties provide services on our behalf and commit to confidentiality and data security.

Your personal data may be transferred to countries outside the European Union (such as Australia) to ensure proper functioning of our Site.

In accordance with the GDPR, any transfer of personal data to a country outside the EU and/or not offering adequate protection, as determined by the European Commission, is governed by standard contractual clauses.

Unless a third party asks you to accept their own privacy policy and terms of use, the third-party companies receiving your personal data are committed to processing it only for the delivery of our Services.

We will never share your personal data with third parties for marketing and/or commercial purposes without your prior consent.

3.2 With authorities

We may disclose your personal data to administrative or judicial authorities when such disclosure is necessary for identifying, arresting, or prosecuting any individual likely to harm our rights, another user, or a third party. We may also be legally obligated to disclose your personal data and in such cases, cannot refuse to do so.

We never share your data with third parties for commercial purposes without your explicit consent.

4. How long do we keep your personal data ?

We retain your personal data only for as long as necessary to provide the Services. Personal data is retained for no longer than necessary for the purposes for which it was collected, in accordance with this Policy and applicable laws and regulations.

We retain data for the following durations:

contact data (form submissions): 3 years from the last contact;
customer account data: as long as the account is active, then 3 years after deletion;
billing data: 10 years (legal obligation);
browsing data and cookies: up to 13 months;
newsletter data: until consent is withdrawn or 3 years after the last interaction.

5. Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that may be placed on your device when you browse an online service with a browser. We use strictly necessary, performance, personalization, and audience measurement cookies.

In all cases, cookies placed on your browser with your consent are destroyed 13 months after they are set.

5.2 Purposes

Cookies allow us to:

generate statistics and usage data about the Site’s content (pages visited, user journeys, etc.) to improve the Site and our services;
adjust how the Site displays according to your device preferences (language, screen resolution, operating system, etc.);
remember form data you’ve filled out (account access or product selection);
allow access to restricted areas such as your account using credentials or session data;
implement security measures, for example, requiring you to log in again after a certain period of inactivity.

During your navigation, social network cookies may also be set via share buttons and may collect personal data.

Examples of Google Cookies:

Google Analytics: allows you to measure the site's audience.
Google Tag Manager: facilitates the implementation of tags on pages and allows you to manage Google tags.
Google Ads Conversion: advertising campaign monitoring tool.

On your first visit to the Site, a cookie banner will appear on the homepage. A clickable link provides more information and directs to this Policy. Continuing to browse or clicking on any Site element constitutes consent to cookie use.

5.3 Consent

In accordance with CNIL guidelines, our cookie banner allows users to:

accept all cookies;
refuse all non-essential cookies;
customize their preferences.

No non-essential cookies will be set without your explicit consent. You can configure your browser to accept or reject all or some cookies. You can also choose to be prompted before a cookie is placed.

Warning: changing cookie settings may affect your browsing experience and access to certain services. We are not responsible for degraded service resulting from rejected or deleted cookies essential to Site functionality.

5.4 Browser settings

You can adjust your browser settings to manage cookies.

For more information, consult the CNIL website.

6. What are your rights?

You are solely responsible for the data you provide through the Site. Under Articles 15 to 22 of the GDPR, you have the following rights:

right of access;
right to rectification;
right to erasure;
right to object;
right to restriction of processing;
right to data portability;
right to withdraw consent at any time;
right to decide what happens to your data after your death.

To exercise your rights, contact us at hello@27degrees.media, and attach a copy of valid ID.

You can also unsubscribe from our communications at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly at the above address.

7. Changes to the Policy

We reserve the right to modify this Policy at any time. You are advised to review it regularly.
If we make changes, we will post them on this page and where appropriate, notify users by email or on the Site.

Your continued use of the Site after any modifications implies your acceptance of those changes. If you do not agree with significant modifications, you must stop using the Site.

8. CNIL - Supervisory Authority

We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.

Last update : July 2025